Contact
On the phone, in chat, and behind every email: the team from the workshop in Fluorn-Winzeln—master carpenters and woodworking experts, no waiting on hold.
- Phone +49 7402 8414 Monday through Friday, 7:30 a.m. to 5 p.m.
- Email info@ruwi.de Response within one business day
- Live Chat Right here on this page You'll find the chat window in the bottom left corner
What's it about?
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Consultation and Demonstration
Choose a model, ask questions about applications, and experience the tools firsthand—on-site in the Black Forest, via video, or at a specialty retailer near you.
About the Workshop Discussion -
Order, Shipping, Invoice
Questions about an ongoing order, delivery, or invoice – contact us using the form.
Go to the form -
Replacement Parts and Service
Reorder replacement parts, request a manual, report shipping damage.
About Short Distances
Still deciding on a model? The workshop tools will help you find the right one — seven configurators, finders, and calculators, no registration required.
Specialty retailer, media, or job application? Just send an email to info@ruwi.de with the keyword.
Short Distances
- Replacement Parts: Replacement carbon brushes, gas pressure spring, spacer rings—wear parts for the RUWI router table can be found in the router table overview. You can order all other parts by phone; just tell us the product and part number. Go to the router table overview
- Manual: Included with every tool. For the PDF version, send us an email with the product name—you'll receive it within one business day. Request manual
- See it live: at our retail partners’ showrooms—you’ll find the map in the “Workshop Talk” section —and at trade shows; the dates are listed under News & Trade Shows.
- Shipping Damage: Have the delivery person note the damage, if possible, and send us a photo to info@ruwi.de – we'll take care of the rest.
- Cancellation: You can find the deadlines and form under Right of Cancellation.
Write to us
We received your message.
We'll get back to you within one business day—personally, not via a bot.
Want to stop by? Just let us know briefly before your visit — that way, the workshop will be available and we’ll be able to set aside time for your treatment.
Reiner Ruggaber, Master Carpenter and Founder
Since 2000, we've been developing tools based on our own workshop experience. The people who built them will answer your questions.